Traffic Is Building on Nový Smíchov’s Rooftop

Amenities, Community Room, Customer Service, Entertainment, Special Events

There’s more than immediately meets the eye at one of Prague’s busiest hubs.

Handy or hectic? Which best defines the Smíchovský Anděl commercial and transit hub in Prague, Czech Republic, truly depends on who you ask. One thing is for sure, it was never a place to spend a relaxing moment with family and friends until[...] Read More...

Mall Gigs Are Hot Tickets for Art Seekers

Amenities, Entertainment, Special Events

PACE is once again teaming up with Gigs4U, bringing live performances to new audiences.

Who says you need to rely on traditional venues to make a city's cultural scene thrive? That stance is losing ground and now more than ever, what gives a place stage status is what audience it draws. That's how a shopping center got on PACE's r[...] Tactics Subscribers Read More...

Fox Valley Mall Preps for the Future

Amenities, Customer Service, Development News, Shopping Center Business

Centennial is positioning its Illinois property as the anchor of a growing community.

Fox Valley Mall (Aurora, USA) is about to break ground on a new placemaking project: Fox Yard, an open-air plaza where the community can gather to attend special events and workout sessions, take in live entertainment, grab a bite during food t[...] Tactics Subscribers Read More...

Caneland Central Stands Against Violence

Amenities, Community Relations, Community Room, Customer Service, Services

A vacant retail unit has become a beacon of hope for people facing domestic and family violence.

It's been five years since Caneland Central (Mackay, Australia) joined the local Mayor's Domestic Violence Taskforce, partnering with other organizations on a number of initiatives to make its community safer for everyone. Among those collabora[...] Tactics Subscribers Read More...

Shoppers Didn’t See This One Coming

Amenities, Customer Service, Services

Lululemon’s latest experiential retail stunt leaves customers hot and cold.

Just when you thought Mall of America (Bloomington, USA) had maxed out its roster of attractions for high-sensation seekers, one of its tenants comes up with an offer that gives shoppers the sweats and the chills in one visit.

Lululemon swun[...] Tactics Subscribers Read More...

Mahon Point Ups the Ante in Styling

Customer Service, Services, Style Lounge, Stylist and Personal Shopping Services

Offering fashion advice on-site is what allows the Irish mall to set itself apart.

A mere glance at Mahon Point's website header menu and fashion-focused shoppers will find the place to pause: the Style Advisor tab, which leads to all the details on the Cork, Ireland, mall's dedicated services. The personalization promise, ce[...] Tactics Subscribers Read More...

How Effective Are Your Fashion How-to Videos?

Customer Service, Fashion Blogs, Style Lounge

Just a few tricks could turn a series of content snippets into a sought-after mall service.

It's no secret that taking away consumers' pain points, even when it comes to making fashion decisions, can capture their interest. The trouble is that there is a limit to how much actionable information mall marketing teams and tenants can pac[...] Tactics Subscribers Read More...

Fleurs de Villes Comes with Feminine Accents

Customer Service

This year’s series serves as an anchor for initiatives that celebrate and support women.

The name already gives it away. When it opens at Bal Harbour Shops in Florida next month, the "Fleurs de Villes FEMMES: A fresh floral celebration inspired by remarkable women" installation will tell the visual stories of individuals of note wh[...] Tactics Subscribers Read More...

Place Ste-Foy to Home Deliver Style

Customer Service, Services

Until the COVID pandemic subsides, social media offers shoppers an extra window to seasonal styles.

One minute your mall's marketing team is announcing a new service, the next it's putting everything on pause. That's how retail goes these days and Place Ste-Foy (Québec, Canada) will have to wait a little longer now before gauging shopper int[...] Tactics Subscribers Read More...

This Could Improve Your Play Area

Amenities, Customer Service

Children are always keen on play spaces, but their parents sometimes need a nudge to unplug.

Last Friday (January 28) was International Lego Day and among all of the ways that fans of the little colored bricks chose to mark the occasion, which this year happened to be the company's 90th birthday, one went beyond the construction feats [...] Tactics Subscribers Read More...