Thinking Outside the Power Box

Parking, Property Management, Sustainability

Like urban community gardens, solar panels are proving to be a highly valuable option in optimizing shopping center and car park rooftop space.

Sprawling car parks don't tend to be shopping centers' best design features, but it doesn't mean that they can't inspire creativity. At a time when developers are expected to demonstrate the value of every square inch of their properties, findi[...] Tactics Subscribers Read More...

Law Enforcers Hit the Mall Floor

Mall Security, Property Management

Crime prevention in shopping centers starts with customers.

As more retail businesses get entangled in the Web, cybercrime is a growing concern for shopping center security teams. However, it doesn't mean that the latter can afford to be less attentive to an omnipresent risk in high-traffic places: human[...] Tactics Subscribers Read More...

Sorry, You’ve Got to Move Your Car

Parking, Property Management

American shopping center finds a discreet way to monitor its parking lot.

We've all been there: The three-hour allowance at the mall parking lot is about to expire, but we just have one last thing to grab. What do we do? Run back in, of course, hoping that the attendant won't notice the infraction before we get back. [...] Tactics Subscribers Read More...

CBL to Close Centers on Thanksgiving Day

Property Management, Shopping Center Business

Exceptions will be made for some tenants, including movie theaters.

It's official. CBL & Associates Properties, Inc. has joined the ranks of retail operators who believe that there are limits to enticing consumers to shop til they drop every day of the year. The American developer has announced that its portfoli[...] Tactics Subscribers Read More...

Mall System Recognizes Car License Plates

Parking, Property Management

No more parking lot “squatters” stealing spots from shoppers at Macquarie Centre.

Shopping at Macquarie Centre has its privileges, and they begin as soon as you drive up to the property. The North Ryde, Australia, mall is using license place recognition (LPR) technology to identify and reward its customers—the real ones. [...] Tactics Subscribers Read More...

Eco-Safe Digester Eats Food Court Waste

Property Management, Shopping Center Business, Sustainability

Advertorial Feature: Shopping centers can improve their operational and environmental impact by using data-driven, food waste disposal solution.

Due to the complex nature of mall operations, shopping center owners face a number of challenges when trying to make their properties more efficient while adhering to their CSR mandates. Since tenants command much of the mall’s operational nee[...] Tactics Subscribers Read More...

The Security Bells Are Ringing

Mall Security, Property Management, Shopping Center Business

The Broadwalk Centre arms its shoppers with simple security bells

The Broawalk Shopping Centre is on a mission to fight pickpocketing in its area, and one of its strategies is a bag bell program that it runs in partnership with the Metropolitan Police. The Edgeware, UK, mall hands out free bells at its custome[...] Tactics Subscribers Read More...

Guns, Guards and Alarms: Securing Your Mall During the Holidays

Mall Security, Shopping Center Business

Adequate security training for mall staff and tenants, better emergency procedures among necessary steps to keep shoppers safe.

As movie character Forrest Gump famously said, “Stupid is as stupid does.” This slow-witted man’s wise words might as well apply to security. You can’t just turn it on and off at will. However, it’s also generally not considered wise p[...] Tactics Subscribers Read More...

On Park Duty

Customer Service, Mall Security, Parking, Services

Public/private partnership has mall volunteers pull shift at their local park for special events in exchange for help with security and parking.

Malls usually count on partner organizations to stretch their promotional budgets and support their events, but Tysons Corner Center is seeing its relationship with Fairfax County Parks & Recreation from a different angle. Volunteers from the[...] Tactics Subscribers Read More...

Parking Perks

Loyalty Programs, Parking, Sales Promotions

VivoCity’s sales promotion doubles as a loyalty program, offering customers free parking.

Singapore’s VivoCity is revving up sales and giving shoppers an incentive to join its loyalty club with a car park promotion. For every SGD 50 (approx. $35) spent in one day (maximum of three combined receipts), shoppers earn one loyalty point[...] Tactics Subscribers Read More...