What’s Next: Benchmarking CRE Wellness

Community Room, Marketing Research, Property Management, Shopping Center Business, Sustainability

QuadReal and CfAD mined the data that backs a CSR-minded approach to property development and management.

Ignorance is no longer a defense for property owners and operators when it comes to the impact of built environments on tenants' health outcomes and their experience of the spaces. They've got the tools and methodology to get at the data if the[...] Tactics Subscribers Read More...

Flash a Blue Badge, Park for Free

Community Relations, Community Room, Customer Service, Parking, Property Management

At this UK mall, community mindfulness means accessibility for everyone.

The COVID pandemic has put the issue of citizen vulnerability in the spotlight, including for people with physical disabilities. Beyond mobility barriers, many also have had to carry a heavy financial burden in dealing with their conditions. As[...] Tactics Subscribers Read More...

What’s Next: Parkades as Art Galleries

Décor Themes, Design Studio, Parking, Property Management

Mundane amenities become opportunities for artists and experiential retail marketing.

The city of Montreal (Canada) has long promoted its downtown network of underground shopping galleries and parkades as one of its most valuable assets, especially during the winter months. To the convenience of moving around efficiently and she[...] Tactics Subscribers Read More...

Time to Upgrade Cyclists’ Mall Status?

Amenities, Customer Service, Parking, Property Management

Fewer people have been driving to the office, but cyclists are hitting the pavement in droves.

There's no doubt about it, the traditional mall's vehicular traffic is planned around automobiles. Factor in a pandemic that has consumers working and shopping from home, with the occasional step-out to get fresh air and exercise, and that plan[...] Tactics Subscribers Read More...

Masks Now Mandatory for Mirvac Staff

Property Management, Shopping Center Business

The Australian developer believes that other retail businesses will follow suit.

Mirvac Retail's management is taking more drastic sanitary measures at its shopping centers as Australian consumers continue to feel anxious about the potential spread of the coronavirus and the world braces itself for a second pandemic wave. T[...] Tactics Subscribers Read More...

No Mall ID? No Entry

Property Management, Shopping Center Business

Boxpark’s Black Card helps with shopper traffic management and encourages customer loyalty.

Have you ever been carded by a mall bouncer? The shoppers at Boxpark's container malls in London experience that every time they visit and it's part of the UK developer's reopening protocol.

Shoppers first register online with their name, e[...] Tactics Subscribers Read More...

Stay Calm, Update Signage, and Carry On

Design Studio, Property Management

The creation of new pandemic-mindful signage is in the works at CityPlace Doral.

Building a reputation for sound sanitary procedures and safety measures will be key to retail destinations' ability to maintain their brands strong and resume trading in the coming weeks and months. Communicating with shoppers online via websit[...] Tactics Subscribers Read More...

The NRF’s Bold Move: Operation Open Doors

Property Management, Shopping Center Business

While governing bodies and health authorities across the U.S. squabble over a post-pandemic timetable, the NRF is prepping its members.

Finding alternatives to face-to-face retailing has proven challenging for merchants and commercial center operators alike, but that pales in comparison to what awaits them once governments begin to soften the confinement rules. How to restart t[...] Tactics Subscribers Read More...

Hunkering Down in the Face of COVID-19

Property Management, Shopping Center Business

Commercial property owners get proactive to serve their communities and limit losses as consumers are told to stay home.

The so-called third place was until very recently still a desired lifestyle-focused destination, a commercial center where customers could do a little shopping, dine out, meet up with friends and family, and be entertained. The coronavirus chan[...] Tactics Subscribers Read More...

Park, Ride, Shop, Repeat at Sylvia Park

Parking, Property Management

Daily commuting is a reliable habit and this Kiwi Property center is taking full advantage of it.

If you've already parked at the mall for a cheap price, stepping inside to grab a quick coffee before heading home likely won't break the bank. That's the form of convenience-breeds-loyalty rationale that might give Sylvia Park (Auckland, New Z[...] Tactics Subscribers Read More...