Banner

Customer Service

Galeries Lafayette Goes for Good

Customer Service

One of France's leading department stores, Galeries Lafayette, is sticking its neck out and singling out responsible fashion retailers. It's all part of its omnichannel "Go for Good" initiative, which gets its own prominent tab on the company's[...] Tactics Subscribers Read More...

Melbourne Central Hopes for a Hit with The Returning

Customer Service, Gift Cards, Services

There's no trailer for The Returning, but Melbourne Central's newest customer service offer sure sounds like a hair-raising blockbuster. The Australian center will launch it tomorrow, giving shoppers the option to return their new and unwanted [...] Tactics Subscribers Read More...

No Bark, but Big Bite

Amenities, Customer Service, Services

Someone at Mercato has figured out that one way to shoppers' wallets—and snapping a greater chunk of the retail market—was through their furry friends. The Madison Marquette property in Naples, Florida, is making the most of the warm local [...] Tactics Subscribers Read More...

Page 7 of 23