Nový Smíchov retains services of outside consultant to hold $5 consultations for its technology-challenged shoppers.

Shoppers use touch-screen kiosks to access their ID-protected customer accounts and open the mall lockers to grab the parcels that they purchased online.

Shoppers stay fit on Mayo Clinic Mile, have options of various walking routes weaving through mega mall.

Faneuil Hall Marketplace’s newly high-tech booth allows users to upload their photos to social media pages or e-mail them to friends.

Video relay service and iPad-based remote interpreting service pilot project among initiatives to improve mall experience.

Amenities and services deserve their share of attention when developing your center’s advertising plans, and this is how some marketers have handled the task

A year after it launched a Men’s Den to keep their male shoppers happy during the holidays, Canada’s PTC is turning its attention to women.

The Boulevard opens synthetic ice rink to introduce  its culturally diverse clientele to one of Canada’s favorite pastimes.

The new generation of informed and hyper-connected consumers is changing the parameters of interaction with companies. Social networks and mobile technologies are at the forefront of these changes.

Forum Istanbul makes getting around its expansive halls less daunting for blind or visually impaired customers.