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Customer Service, Food & Beverage
Christophe Gernigon might have just saved the restaurant dining room.
Last week, we told you about an American inn that decided to use poshly styled mannequins to fill half its restaurant dining room to abide social distancing rules. If your center's eateries would rather stick to humans but still wish to strive [...]
Apps, Customer Service, Technology Lab
This Canadian provider’s “phygital” retail app helps operators tell browsers and shoppers apart.
Line-ups are safe, orderly, and the most obvious way to control the flow of traffic in and out of stores and commercial centers. There's just one problem: Shoppers don't like them.
The folks at Canada's Booxi believe there's a better way to [...]
Gift Cards, Sales Promotions & More
Les Bastions has the gifter’s routine dialed: Buy online, get in, get out, gift, done.
We're not sure if this gift will be more satisfying for the buyer or the recipient, but it's likely to find a few takers. In anticipation of Father's Day, Les Bastions (Tournai, Belgium) is selling the Dad Box.
The box comes in three versio[...]
Mall Websites, Technology Lab
Belong by Stockland is a temporary online lifestyle destination, but the concept has long-term potential.
If the home is where it's at right now for shoppers, then there's no point in pressuring them to get out before they're ready. Stockland's marketing team prefers to remind them of what they've been missing lately and can start enjoying again, a[...]
Food & Beverage, Sales Promotions & More
The Inn at Little Washington gets creative as its sets to reopen its dining room safely.
If you think that dining next to a couple of mannequins is a bit creepy, consider the upside: You get to eat out. The Inn at Little Washington in Virginia (USA) will be testing that concept in its restaurant when it reopens on May 29. It's not [...]
Charity Partnerships, Community Room
The high-street project’s aim is to raise at least £100k for NHS Charities Together.
Martin Blackwell has led his share of campaigns as the former CEO of the Association of Town Centre Management and the Charity Retail Association in the UK. Now at the helm of his own consultancy, he's still focused on rallying the business com[...]
Quartier DOX30’s marketers are proficient at speaking movie binge-watchers’ language.
What do Ratatouille, Julie & Julia, and Marie Antoinette have in common? These movies all feature main characters who are crazy about food—dreaming up recipes, perfecting their cooking techniques, and savoring every last decadent morsel. Seei[...]
Design Studio, Property Management
The creation of new pandemic-mindful signage is in the works at CityPlace Doral.
Building a reputation for sound sanitary procedures and safety measures will be key to retail destinations' ability to maintain their brands strong and resume trading in the coming weeks and months. Communicating with shoppers online via websit[...]
Mediamatic ETEN’s eye-catching greenhouse dining pods are proving popular with foodies hungry for local fare.
Like it or not, this concept of lower density dining destinations might be the most attractive to consumers for a while. It isn't always easy to reconfigure food courts, dining halls, and patios, but a little ingenuity and out-of-the-box sourci[...]
A word searching game is luring consumers out of their kitchens and into coffee shops.
Same old, same old—people need coffee. Where they are getting it right now is something that retailers and shopping centers can't leave to chance. If consumers are going to still grab their java to go instead of brewing it at home, there bett[...]
