About Us Contact Us Back Issues Region Advertise Editorial Submissions Subscribe Directory Mall Media Gateway
The Global Online News Source for Shopping Centers
Follow us on:
Shopping Center Business, What's Next Market Focus
Consumers have changed tremendously in the past two decades. Chief Outsiders’ Adrianna Lynch explains why she thinks businesses will fail if they can’t genuinely adapt.
New Year, new decade, and most of us are optimistic about our future. We do know, however, that we need to put forward our fair share of energy and work to make our optimistic thoughts come to life. While there is no silver bullet, the best pla[...]
Customer Service
The chic department store chain’s responsible fashion movement spans brack-and-mortar and online.
One of France's leading department stores, Galeries Lafayette, is sticking its neck out and singling out responsible fashion retailers. It's all part of its omnichannel "Go for Good" initiative, which gets its own prominent tab on the company's[...]
Mall Websites, Technology Lab
Apple’s Business Chat platform might still be in the beta version, but it could help David’s Bridal disrupt its retail category.
As far as shopping experiences go, few are as emotional as saying "yes" to the dress, the cake, and a whole lot more. Still, a multinational retailer believes that a very high-tech, AI-powered solution is the key to delivering high-touch servic[...]
Community Room, Special Events
This year, Melbourne University students will add a sustainability awareness initiative to the two-month event.
Murnong Street in Stockland Point Cook's dining precinct (Victoria, Australia) will soon morph into a Pop Up Park again, as the CoLocal non-profit brings its hub back to the center with the support of Wyndham City Council, area businesses, and [...]
Customer Service, Services
With malls looking for business well beyond in-store shopping, they’ve become choice partners for entertainment companies and digital platforms.
This isn't a metaphor, but a fact. Cadillac Fairview (CF) is officially an Apple Music curator, offering its shoppers the "Meet You There" playlist of its top-30 picks of the moment to enjoy.
The collaboration not only gives CF a good marke[...]
Amenities, Customer Service
In case you haven’t heard, the chore aspect of exercising is no longer a pre-requisite.
Down with the walls. The gym of the future will either be set outdoors or it will look a lot like a gaming emporium. Maybe it's time for your shopping center to make room for the retail category in which disrupters abound.
intu Lakeside (UK)[...]
Community Room, Customer Service
Dr Jan Astin’s Mammography Van is headed to Hamilton Mall.
If you think that truck tours are just for street food and small fashion capsules, think again. With CBD and suburban communities alike seeking more effective ways to support public health and promote wellness, professionals are hitting the roa[...]
Entertainment, Special Events
Some stars are just too big to appear at your mall, but their movies can inspire themed events to entertain shoppers.
If today's shoppers are looking for a different kind of retail mix from their go-to malls, chances are they're also seeking amenities and leisure propositions that are better aligned with their lifestyles and interests. As always, meeting those[...]
Technology Lab, Technology News
The multimillion-dollar center will be focused on creating and promoting a new framework for its consumer data-driven sector.
Consumer data mining is here to stay. The retail sector, for one, depends on it, which is why America's National Retail Federation (NRF) has just launched a new Center for Consumer Privacy and Innovation (CCPI). The highlight of the NRF 2020 Vi[...] Tactics Subscribers Read More...
As the battle against bushfires continues, one Birtinya center is giving youngsters a creative outlet.
No retail property team in Australia could have foreseen the current bushfires ravaging the country, but one center's new children-focused event couldn't have come at a better time.
This upcoming January 23 and 24, Stockland Birtinya in Que[...]