Parking Here Is a No-brainer

Parking customers’ vehicles is just one of the perks that this valet service offers.

The business of helping shoppers get around as painlessly as possible seems to be increasingly tech-based, even in delivering such a people-reliant service as car valet. It's giving customers at a Canadian mall one more reason to visit. Squar[...] Tactics Subscribers Read More...

K11 Mall Gives Shoppers a Reason to Smile

Technology Lab

The center’s latest digital installation is about spreading the good vibes.

K11 Mall in Hong Kong is celebrating its 10th anniversary this year with a series of feel-good events and activities that are meant to bring the community together. Known to mix art and technology, the center set up a digital Smiling Wall game o[...] Tactics Subscribers Read More...

Boxpark London Calling

Career Search, People on the Move

The container mall specialist is looking for new talent for its centres.

Boxpark, the award-winning retail development company fusing the concepts of modern street food, leisure, and independent retailers, is dedicated to creating unique shopping and dining experiences at three London sites in Shoreditch, East Croydo[...] Tactics Subscribers Read More...

Graham Bialek Joins Primaris Management

Appointments, People on the Move

The shopping center professional and MBA candidate has a property accounting background.

Primaris Management Inc. has welcome a new member to its management team with the appointment of Graham Bialek as Property Manager for two of its Winnipeg (Canada) properties: Grant Park Shopping Centre and Garden City Square/Annex. Bialek [...] Tactics Subscribers Read More...

The Tricky Business of Landmark Revival

Development News, Shopping Center Business

Canadian developer takes on an ambitious placemaking project with high community stakes.

Spot Amazon on a tenant roster and you know the associated building will break new ground in some form or another. The name dropping is only part of the story, though, for a Western Canadian regeneration project that's just as much about communi[...] Tactics Subscribers Read More...

Paving the Purple Way

Community Relations, Community Room

Charter Walk follows up its Purple Tuesday campaign with a renewed commitment to shopper inclusivity.

Charter Walk shopping center was among retail businesses across the UK that supported the Purple Tuesday campaign last November and took concrete steps to enhance the customer experience for disabled shoppers. A recipient of the Autism Friendly [...] Tactics Subscribers Read More...

The Appeal (and Perils) of Comparative Ads

Advertising Creative Design, Design Studio

Brand match-ups can be entertaining for consumers, but are they effective?

The ad wasn’t rude, obnoxious, or over-the-top. It was actually really quite useful, asking: “Vehicle A has such and such brakes, Vehicle B does not – would you put your family at risk?" I sat up and took note. Of course, I needed the brak[...] Tactics Subscribers Read More...

Would You Pay Mall Staff to Volunteer?

Community Relations, Community Room

Flex hours have helped intu staff support and raise money for several organizations.

At intu Potteries (Stoke-on-Trent, UK), nobody will give employees grief for using their working time for benevolent endeavors. They're actually encouraged to do so, up to 15 hours per year. It's one of the ways that the center rounds up support[...] Tactics Subscribers Read More...

East Asian Fare Arrives at Festival Place

Leasing, Leasing Deals, Shopping Center Business

Two new eateries are now open for business at the Basingstoke center.

Festival Place (Basingstoke, UK) is casting its marketing net a little wider and hoping to snatch new shoppers from the North Hampshire catchment with new dining options: The Sushi Maki, an award-winning independent Japanese restaurant, and Koko[...] Tactics Subscribers Read More...